Roblox - Fix High Ping & Packet Loss on Windows 11

Are you tired of experiencing high ping and packet loss while playing Roblox on your Windows 11 computer? Look no further, as we have the solution for you. This article will guide you through some simple steps to fix these frustrating issues and optimize your gameplay experience. With our expert tips and tricks, you'll be able to enjoy uninterrupted gameplay with lower ping and minimal packet loss. So sit back, relax, and let's dive into the world of Roblox optimization.

Verify the Roblox Server Status

Verify the Roblox server status page to ensure your network issues are unrelated to the server you are playing on. On the page, you can preview server issues for Roblox, recent reports in the last 24 hours, and below, you can see if these reports are related to the Server Connection, the Website or Game Play. You should also preview the live outage map to see where these reports come from.

roblox outages report last 24 hours.jpg

Roblox Outages Report

Test your Internet Connection Speed & Latency

If you feel like the issue is related to your network connection, thentest your connection by visiting Speedtest.net. A normal Up & Download speed, without interruption, is important for a stable gaming experience. Especially your Ping should remain below 100ms.

Account for any VPN service which could be running on your system. Or turn off your VPN while in-game. Make sure to use an ethernet cable to ensure the best possible connection. If you have to use a Wifi connection, then restart your router or modem if you haven't done this in a while, and reduce the number of devices connected to the same network.

speed test network connection.jpg

Test your connection to the closest server

End Network-Intensive Tasks

Open your Task Manager by searching for it in your Start Menu search. In the Performance tab, click on Open Resource Monitor. In the Network tab, open the Processes with network activity and after a few seconds you will see every process using your network connection. This might be your browser running in the background, Steam, or a download bottlenecking your connection. We suggest you only end the processes you know won't break your operating system.

resource monitor network activity.jpg

Resource Monitor > Network > Processes with Network Activity

Command Prompt

Open up your Command Prompt, by searching for CMD and hitting enter. Use the following commands:

ping google.com

This command will check your latency and packet loss to google's servers. If your ping is higher than 100ms, or if you encounter any packet loss, you should make a few changes to your connection and follow the subsequent tweaks.

ipconfig /flushdns

This will flush and reset the content of your DNS resolver cache. Using this command can fix network-related issues with Roblox on your Windows PC.

CMD ping ipconfig flushdns

Windows Command Prompt

Change DNS Server Addresses

If you still have latency and lag issues, then you should verify your connection to your ISP and ensure you are using a decent data plan. You can troubleshoot this step by switching your connection to your personal hotspot. We will change your DNS server address if your network connection still causes the problem. Open up your Control Panel by searching for it in your start menu search. View by: Category, and click on Network and Internet.

Click on Network and Sharing Center, and here select your connection. This will open up this window, containing general information about your connection. Navigate to Properties, and lastly, double-click the Internet Protocol Version 4. Select to Use the following DNS server addresses option, and as your Preferred DNS server, use: 8.8.8.8 and as your Alternate DNS server, use: 8.8.4.4 This will for many users fix network-related issues when playing Fortnite, as these are the official public DNS server addresses from Google, which are safe to use.

change DNS settings wifi properties

Resource Monitor > Network > Processes with Network Activity

Update Network Adapter Driver

We suggest updating your Network Adapter’s driver to troubleshoot network-related problems further. To do so, search for Device Manager in your start menu search to open it up. Expand your Network Adapters, right-click the one you are using, and select Update Driver. Finally, click on Search automatically for drivers. This will take a second to download and install the latest Network Adapter driver.

network adapters device manager

Device Manager > Network Adapters > Update Driver

Windows OS Update

Ensure your Windows 11 version is up to date. Search for Update to open up your Check for Updates system settings window. Your Settings will open up. Click on Check for Updates, Download or Install Now, and restart your PC after making all of these changes to your OS.

Windows Update.jpg

Windows Settings > Windows Update

End Resource-Intensive Processes

If you still get network-related issues with Roblox, then you most likely have software running on your system, hindering you from playing the game. To fix this, I suggest ending processes from running in your Task Manager of recently installed programs that can change your files or use up your available resources, such as OBS, Shadowplay, CCleaner, or Adobe applications, to troubleshoot which program is causing the issue.

end task task manager

Task Manager > Processes > End Task

Roblox - How To Fix “Unable to join server” error

 
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